Privacy Policy
Introduction
CurrentGlowOn ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or interact with our educational programs focused on hashing and digital signatures.
This policy complies with Taiwan's Personal Data Protection Act (PDPA) and international privacy standards. By using our services, you acknowledge that you have read and understood this policy.
Taiwan PDPA Compliance Notice
This privacy policy has been crafted to meet Taiwan's Personal Data Protection Act requirements. We maintain our operations in compliance with local data protection regulations while serving our educational mission.
Information We Collect
We collect different types of information to provide and improve our educational services:
Personal Information
Name, email address, phone number, and mailing address when you register for programs, contact us, or subscribe to our newsletter.
Educational Data
Course progress, assignment submissions, quiz results, and learning preferences to personalize your educational experience.
Technical Information
IP address, browser type, device information, and website usage patterns through cookies and similar technologies.
Communication Records
Records of your communications with us, including support requests, feedback, and program inquiries.
How We Use Your Information
Your information helps us deliver quality educational experiences:
Educational Services
We use your data to provide access to our hashing and digital signature courses, track your progress, and customize learning materials to match your skill level and interests.
- Delivering course content and educational materials
- Tracking learning progress and providing feedback
- Sending important updates about your enrolled programs
- Responding to your questions and support requests
- Improving our website functionality and user experience
- Conducting research to enhance our educational offerings
- Complying with legal obligations and protecting our rights
Marketing Communications
With your consent, we may send you information about new courses, educational resources, and industry updates. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Sharing and Disclosure
We don't sell your personal information. We may share your data only in these specific circumstances:
Service Providers
We work with trusted third-party companies that help us operate our website, deliver educational content, and process payments. These partners are bound by confidentiality agreements and can only use your data for the services they provide to us.
Other situations where we might share information:
- When required by law or legal process
- To protect our rights, property, or safety
- In connection with a business transfer or merger
- With your explicit consent for specific purposes
International Data Transfers
Some of our service providers may process your data outside of Taiwan. When this happens, we ensure appropriate safeguards are in place to protect your information according to Taiwan's data protection standards.
Your Privacy Rights
Under Taiwan's PDPA and our commitment to privacy, you have several important rights:
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and verify your identity before processing any requests.
Data Security and Protection
We take protecting your information seriously and use multiple layers of security:
Technical Safeguards
- Encryption of sensitive data during transmission and storage
- Secure servers with regular security updates and monitoring
- Access controls that limit who can view your information
- Regular security assessments and vulnerability testing
Organizational Measures
- Employee training on data privacy and security practices
- Strict access policies based on job responsibilities
- Regular review of our data handling procedures
- Incident response procedures for any security breaches
Data Breach Notification
In the unlikely event of a data breach that could affect your privacy, we will notify you and relevant authorities as required by Taiwan law, typically within 72 hours of discovering the incident.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy:
- Active Students: We retain your educational records and progress data while you're enrolled in our programs
- Former Students: Educational records are kept for 7 years after course completion for certification purposes
- Marketing Data: We delete marketing-related information within 2 years if you don't engage with our communications
- Website Analytics: Technical data is typically retained for 2 years to help us improve our services
- Legal Requirements: Some data may be kept longer to comply with legal obligations or resolve disputes
When we no longer need your information, we securely delete or anonymize it so it can't be linked back to you.
Cookies and Tracking
Our website uses cookies to enhance your experience and help us understand how people use our site:
Types of Cookies We Use
- Essential Cookies: Necessary for basic website functionality and security
- Analytics Cookies: Help us understand website usage patterns and improve our content
- Preference Cookies: Remember your settings and preferences for future visits
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.
Children's Privacy
Our services are designed for adults and professionals. We don't knowingly collect personal information from children under 16. If we discover that we've collected information from a child, we'll delete it promptly and notify the parents or guardians as required by law.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll:
- Post the updated policy on our website with a new "Last Updated" date
- Send email notifications to registered users about important changes
- Provide a summary of key changes when practical
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
CurrentGlowOn Privacy Team
No. 232號, Wuchang St, North District
Taichung City, Taiwan 404
Phone: +88675512160
Email: info@currentglowon.com
Privacy Email: privacy@currentglowon.com
We typically respond to privacy-related inquiries within 5 business days and will work with you to address any concerns about how we handle your personal information.